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Privacy Policy

Dated:  January 2022

Review Date: February 2023

This privacy policy explains how Sineaddiane Marketing stores and uses any personal information we collect about you. 

  1. Definitions  

These definitions should help you understand this policy. 

  • “GDPR” refers to the Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data. 
  • “Personal data” means any information that identifies or can be used to identify an individual directly or indirectly, including, but not limited to, first and last name, identification number, date of birth, email address, gender, occupation, or other demographic information. 
  • “Website” means all content included in our domain: sineaddiane.com
  • “Services” means anything provided by Sineaddiane Marketing to our clients and customers. This includes digital, online, verbal, written and face to face services delivered by Sineaddiane Marketing.
  • “Channels” means the various means by which we may collect information including our website, the services, social media pages, HTML-formatted e-mail messages and through offline sales and marketing activities.
  • “we,” “us,” “our,” “sineaddiane” “sineaddiane marketing” refer to Sineaddiane Marketing, registered and operating in the UK and governed by UK law.
  • “Website visitor” refers to anyone visiting our website.
  • “User” refers to the person or entity that uses our services. They may have accessed our website, signed up to our mailing list, attended an online webinar or downloaded one or more of our products or services.
  1. Changes 

We keep our privacy policy under annual review however any updates will be published on this webpage and we will alert you to these changes by posting on our website. 

You can check when the last update to the Privacy Policy was from the date at the beginning of this document, and below.

This policy was last updated in May 2020

  1. Contact  

Please contact us if you have any questions about our privacy policy or information we hold about you:   

  • By email: sinead@sineaddiane.com
  • Write to us: Sineaddiane Marketing
    Unit 35266, PO Box 4336, Manchester, M61 0BW
  1. Scope 

This document outlines how sineaddiane Marketing collect and use your data as well as outlining your rights to control its use. This policy applies to all data that we have collected or collect related to you. 

Your Personal Data

  1. Why we collect your information  
  2. Information You Explicitly Give Us 

Before collecting personal data from you, we ask your explicit consent for us to store this data and confirm you agree with this privacy policy.  

Your personal data will include and is not limited to one or more of the following: Your email, first name, last name, your business name.

We collect information about you when you explicitly register to receive information from us. This can include but is not limited to collection through our website, social media platforms or direct interaction. We also collect information when you apply to attend mini-trainings, webinars and 1-1 calls, apply to use our services or voluntarily complete our surveys/evaluation.

We will only ever collect data from you if required to deliver a service to you such as: 

  • Subscribing to any newsletters or publications
  • Submitting your information to us via an online contact form 
  • Submitting to attend a meeting or training 
  • To process applications for sineaddiane services
  • Entering into an arrangement to provide consultative services 
  1. Information We Collect Automatically 

When you use our services or browse our website, we may collect information about your visit to our website, your usage of the services, and your web browsing. That information may include: 

  • Your network routing information (where you come from). 
  • Your Internet Protocol (IP) address used to connect your computer to the Internet and may identify your general geographic location or company. 
  • Your computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform. 

We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. 

 6. How we use your personal data 

The way we use your information will depend on which of our services you use, receive information/updates from or attend.   

  1. To allow you to subscribe to our services and purchase our products; including raising invoices and holding a nominated account administrator.
    b. To provide support and improve the services we offer as well as improve customer relationships.
    c. To keep you up to date with new products or service developments, or updates to current products or services including: new courses or training, additional modules or guidance applicable to your own services. 
    d. To interact with you on third party social networks and websites (subject to their privacy policy) 
    e. To post testimonials and feedback which you have made pubic, you can request deletion at any time in line with this policy.
    f. To provide relevant suggestions to you based on your preferences if you have opted in. We use tracking technologies to help with this. 
    g. Track and evaluate marketing campaigns including email marketing. 
    h. To share personal data with third parties who provide services to us, provided that the third party has executed any data processing documentation required by law.
    i. To share personal data with third party organisations following training with your explicit consent.
    j. To meet legal requirements.
    k. To transfer your information in the event of sale, merger, consolidation, liquidation, reorganisation or acquisition. The acquirer will be subject to our obligations under this privacy policy. We will notify you by either sending an email or posting a notice on our website.   

You can opt-out of all communications at any time by contacting us here.

  1. What personal data we share and disclose to third parties 

We will NEVER sell your personal data to anyone.

We may share your personal data with our third-party service providers to provide our contracted services. This may include analytics, direct marketing and communications, relationship management, website management and similar services.

In all these cases we have a contract in place to enforce their use of your personal data for providing service only which is subject to the terms in this policy and is outlined in the contract we hold with them as our data processor.  

We may disclose your personal data as we believe to be necessary or appropriate: 

  • under applicable law, including laws outside your country of residence; to comply with legal process; 
  • to respond to requests from public and government authorities such as through FoI (Freedom of Information) requests; and 
  • to enforce our terms and conditions, which are subject to this privacy policy; 

Additionally, in the event of a reorganization, merge, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Data it has collected to the relevant third party. 

  1. Public information and third-party websites 

Our website contains links to other websites. This privacy policy only applies to the services, websites and information provided by sineaddiane Marketing. When following a link away from our website your data use on those third-party sites will not be managed by this privacy policy but is governed by their privacy policy.  

Social media: we maintain a presence on several social media platforms including Instagram and Linkedin. Any information you share on social media is done at your own risk without any expectation of privacy and is done so in line with the privacy policies of those platforms.  

Cookies and other tracking technologies

  1. Does sineaddiane Marketing use cookies and other tracking mechanisms?

Yes, cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.    

We may use cookies to recognise when you visit one of our domains or pages on our website. It can also help to track your display preferences such as preferred accessibility settings, if you have already interacted with one of our forms or if you have agreed (or not) to the use of cookies on our site.  

For further information, visit www.aboutcookies.org.uk or www.allaboutcookies.org.   

  1. What types of cookies do we have? 

Own cookies: Your own cookies are sent to your terminal from a computer or domain managed by us.  

Third party cookies: These cookies are sent to your terminal from a computer or domain that is not managed by us but by another entity. For example, we use google analytics to measure the traffic in our website. See the third-party service providers section below for more details. 

  1. How you can control or delete cookies 

You can set your browser to reject cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result. Please consult with your browser documentation for help with cookie management.  

  1. Data collected for and by you 

If you write information you have collected from any individuals, (for example if you include personal data, including but not limited to email addresses, names, organisations and job roles when registering for one of our online webinars) you are responsible for making sure that you have the appropriate consent and permission for us to collect, post and process information about these individuals. We may transfer Personal Data to third party service providers with whom we have entered into a contract that protects personal data and restricts their use of any personal data consistent with this policy.  

Your data protection rights 

  1. How you may exercise your rights 

You have several rights under GDPR to your information.  

  • The right to be informed – you have the right to know how we collect and use your personal data.  
  • The right of access – you have the right to request a copy of the information we hold about you.  
  • The right to rectification – you have the right for the data held on you to be accurate. 
  • The right to erasure – you have the right to request that we erase all the information we hold about you. 
  • The right to restrict processing – you have the right to restrict how we use your data at any time. 
  • The right to data portability – if you wish your Personal Data to be processed by another company, sineaddiane will provide you with the portability of your data to the new data controller. 
  • The right to object – you have the right to object to the processing of your personal data in certain circumstances.  

Please see the ICO website for more information on these rights.  

We will give you access to any Personal Data we hold about you within 30 days of any request for that information. Individuals may request to access, correct, amend, or delete information we hold about them. Unless it is prohibited by law, we will remove any Personal Data about an individual from our servers at your or their request. There is no charge for an individual to access or update their Personal Data. 

If you would like a copy of some or all your personal information, please email: sinead@sineaddiane.com

Or write to us: Sineaddiane, Unit 35266, PO Box 4336, Manchester, M61 0BW 

Compliance 

  1. Accuracy and data retention 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate at any time.  

Our data retention policy dictates how long we will retain data unless there is a legal requirement to store your data longer.  

  1. Children’s privacy 

Our services are not directed or targeted to children. You may not use our services if you have not reached the age of majority or are not able to enter into legally binding agreements. If this does not apply to you and you continue to use our services, you are in breach of our privacy policy.  

We endeavour to comply with applicable laws relating to collection and use of data from children. If you believe that we have information from a child, please contact us immediately and we will take reasonable steps to remove that information.  

Security  

  1. Notice of breach of security

We take reasonable and appropriate measures to protect Personal Data from loss, misuse, and unauthorised access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the Personal Data. We will notify you as soon as possible if a security breach caused any unauthorised intrusion into our system. We will also report the action we took in response.   

We only use service providers that enter into agreements with us whereby the service provider commits to take the appropriate measures to protect Personal Data and be compliant with GDPR.   

  1. Third-party service providers  

We use several third-party service providers to help us carry out our work effectively. To be transparent and provide you with as much information as we can about who our third-party service providers are, we list below the ones that may keep Personal Data, the types of information they keep, and a description of how we ensure the GDPR compliance through their contracts. We do not own or manage any of the below third-party service providers and cannot accept responsibility for their privacy policies or terms of service.   

By using our website’s products or services or interacting with us in the ways described in this privacy policy you consent to the transfer of your information outside of the EEA in accordance with this privacy policy. 

Microsoft 

We use Office 365 (Outlook, Calendar, OneDrive, SharePoint and Teams) for communication, storage and collaboration therefore some Personal Data related to our Services is stored on Microsoft’s systems. Microsoft provide storage space in the UK for their UK based customers and are fully committed to GDPR and secure data storage. 

Google 

We use several features of G Suite (Drive) to store and generate forms to send to clients and as such Personal Data is processed through this service. 

Google is a US company the data of which are in Google Cloud Locations. As described in their Privacy Shield certification, they comply with the EU-US and Swiss-US Privacy Shield as set forth by the US Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries and Switzerland, respectively. 

Convertkit

We use ConvertKit to deliver our newsletters and other email communications. ConvertKit stores Personal Data about your name, email, organization and other information provided by you. 

Dubsado

We use Dubsado to manage appointments, payments and contracts. Dubsado is self certified with privacy shield. Dubsado is compliant with GDPR Article 27 and has assigned European Data Protection Office (EDPO) as its European Representative and EDPO UK LTD as it’s UK Representative

ClickUp

We use Clickup as a task management system. This means we occasionally input data, such as emails, names and other information provided by you to ensure we are giving you the best possible service and completing all tasks required for your project. 

Contact us 

Please contact us if you have any questions about our privacy policy or information we hold about you:   

  • By email: sinead@sineaddiane.com
  • Write to us: Sineaddiane Marketing
    Unit 35266, PO Box 4336, Manchester, M61 0BW